Frequently Asked Questions
How can I contact Mellanmål of Sweden?
You can email us at info@mellanmal.com where our customer service team will be happy to help you with whatever you need!
Do you ship worldwide?
Currently we ship only to US and Canada.
Where do you ship from?
We ship from lewes Delaware 19958, United States
Can I change or cancel my order?
As we aim to process orders as fast as possible, you must request any changes/cancellations within (Hour number) hours of ordering. All requests after this time will be denied.
What payment methods do you accept?
We accept all major credit cards (VISA, Mastercard, AMEX) and PayPal payments.
When will my order be processed?
All orders are handled and shipped out from our warehouse. Please allow extra time for your order to be processed during holidays and sale seasons. We process orders between Monday and Friday. Orders will be processed within 2 business days from the order date and shipped the next day after the processing day.
How long will it take to receive my order?
Once you place your order, please allow 2 business days to process your orders. After that, your item will arrive based on your shopping choice which is calculated at checkout.
How do I return an item?
Please contact us at info@mellanmal.com
What if the item(s) I received are defective/incorrect/damaged?
Please contact us if you have received merchandise that is incorrect, missing, and/or defective. Please include your order number, photographs of the item(s) and all related references upon receiving your package. We will do our very best to resolve your case as soon as possible.